Gift Certificate FAQ’s
Everything you need to know about our Gift Certificates is right here.
Purchasing a Gift Certificate
Gift Cards cannot be reloaded or recharged with additional value.
On occasions we may also offer promotional Gift Certificates.
Please note that specific conditions and exclusions may apply to promotional Gift Certificates.
We are unable to sell Gift Certificates in-store.
You should use all of the remaining Gift Certificate value before the expiry date.
After the expiry date unused value will become the property of the Himalayan Salt Factory Pty Ltd.
They are a printable A4 PDF format that is perfect for any gift.
The message you create will appear on the Gift Certificate.
1. Navigate to the Gift Certificate Category here
2. Select the Gift Certificate you wish to purchase. and click ‘ADD TO CART’
Please note if you wish to nominate more than one delivery address and/or method you will need to add separate items to the cart
3. Navigate to the Check Out Page
4.
ENTER YOUR DETAILS
Enter you details; First name, surname, email, phone, address, suburb, state, country and postcode are required fields.
ENTER YOUR MESSAGE
Should you wish to add a custom message (up to 400 characters (including spaces) complete the required fields. The message you create will appear on all Gift Cards in an order. If you do not wish to add a message simply leave blank.
Select Next.
ENTER RECIPIENT DETAILS
Enter the recipient details for each Gift Certificate
CONFIRM & PAYMENT
Review details of your order if you would like to amend your order select the ‘Previous’ button or if correct click on ‘Perform Payment’.
Enter your payment details and select Continue to perform payment or cancel to cancel your order.
If your payment was unsuccessful select ‘Attempt Payment Again’ to enter the payment details.
Once payment has been processed you will receive a confirmation message and an order number.
Please record this order number for further enquires or select ‘print page’ for your reference.
Please note that a Gift Card Order Confirmation will be sent to the email address provided.
Redeeming a Gift Certificate
or in store at –
Himalayan Salt Factory
23 Surfers Ave
Mermaid Waters
Queensland 4218
Australia
If you choose to redeem your Gift Certificate in-store it can only be used one time.
1. Add the products you want to buy to your cart
3. Navigate to the Check Out Page
4. Enter your Gift Certificate Code to the coupon Box at the top of the Checkout page
Other Gift Certificate FAQ's
Gift Certificates cannot be refunded or returned, unless required by law.
SHOP GIFT CERTIFICATES